Lightspeed Scanner Revolutionizes Retail Checkout

Customer Service Drives Higher Spending

According to Lightspeed’s State of Retail 2024 Report, 39% of consumers identify excellent customer service as the primary reason they are willing to spend more. This enhancement tackles two frequent retail issues: long waiting periods and subpar service.

Executive Insight on New Launch

VIP Shopping Experiences Gain Popularity

Research indicates that 42% of consumers would welcome VIP shopping experiences, such as skipping lines and receiving personalized shopping suggestions. By equipping sales associates to serve customers comprehensively, Lightspeed aids retailers in overcoming challenges to make shopping swift, adaptable, and personalized.

Innovative Features of Lightspeed Scanner

The new Lightspeed Scanner feature revolutionizes in-store shopping by enabling retailers to:

• • Queue busting: Streamline the shopping experience by letting customers check out where they are, avoiding the frustration of queuing at registers.
• • Maximize associate impact: Equip sales teams with the tools to offer personalized consultations, check inventory, and process transactions without leaving the customer’s side.
• • Sell seamlessly in any environment: Extend seamless service to diverse selling environments like pop-ups, events, or large retail spaces, offering flexibility and convenience.

Feedback from Retailers

“The new selling function on Lightspeed Scanner for X-Series with Tap to Pay has given our team peace of mind,” says Cody Coleman, Owner of Do It Yourself Pest and Weed.

It provides a backup that is ready when the unexpected occurs, without the added cost of additional hardware. Plus, we now have the flexibility to quickly add an additional register when it gets busy in the store.”

Commitment to Retail Innovation

Lightspeed consistently demonstrates its dedication to transforming the retail experience through innovation. With each product launch, Lightspeed provides retailers with tools designed for modern challenges. Recent improvements, such as Retail Insights for real-time inventory tracking, and enhanced Homebase integration for seamless employee and time management, highlight Lightspeed’s commitment to innovation.

Lightspeed’s Vision for the Future

Lightspeed is not merely adapting to the future of retail but is actively shaping it, ensuring that customers remain ahead in a rapidly changing market.

YOU ASKED…

What is the main benefit of the Lightspeed Scanner?

The primary advantage of the Lightspeed Scanner is that it allows sales associates to complete sales transactions wherever the customer is, reducing wait times and enhancing the shopping experience.

How does Lightspeed Scanner improve customer service?

Lightspeed Scanner improves customer service by enabling sales associates to provide personalized consultations, check inventory, and process transactions without the need for stationary registers, thus providing a more flexible and efficient service.

What does the new feature mean for retailers?

This new feature allows retailers to offer a more customized and seamless shopping experience, ultimately helping them to meet modern consumer expectations for speed and personalization.

How does Lightspeed support retailers in facing modern challenges?

Lightspeed supports retailers by providing innovative tools like Retail Insights for inventory management and Homebase integration for employee management, helping them to adapt to and thrive in a dynamic market.